Intel Display Drivers (ARC) 32.x.x... are newer than 31.x.x.... in Norton driver update

[wmchin]

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Issue abstract: Norton Driver Update

Detailed description: Intel Display Drivers (ARC)

OS details: Windows 11 Pro

What is the error message you are seeing? Intel Display Drivers keeps on telling me that there is an update for the driver, however the newer driver is from Intel (32.x.x…) and keeps on telling me that the newer driver is (old 31.x.x..).

If you have any supporting screenshots, please add them:

[bjm]

Many experts and even members of the Norton community recommend avoiding third-party driver updater utilities entirely. They suggest relying solely on Windows Update and the official websites of your hardware manufacturers (e.g., Dell, HP, Intel, NVIDIA) to obtain certified and compatible drivers. Using third-party tools can occasionally cause system instability or install incompatible drivers.

Third-party driver updaters can present issues due to incompatible drivers, outdated or incomplete databases, lack of certification, and potential security risks. Unlike updates provided through Windows Update or hardware manufacturers, these third-party tools operate outside the official quality control channels, leading to various problems.

• FAQ: Norton Driver Updater
• Update your hardware drivers to the latest version with Norton Driver Updater
• Fix Norton Driver Updater product errors
• Restore your hardware driver to previous version
• Configure Norton Driver Updater to check for alternative drivers

Reverting a driver to its previous version does not guarantee recovery from every driver-related problem.
A recent tested – full system image backup with bootable rescue media – provides more reliable protection and recovery than driver rollback alone.

[SoulAsylum]

@wmchin Not using AI for a reply here, only common sense and experience in hand. The bottom line here is, use your OEM website for drivers and other software. Driver Updater is recommended to be used with “exetreme caution”, it is NOT accurate a large percentage of the time. Windows prioritizing drivers is nonsense. Microsoft and other companies work directly with one another to provide the best driver for overall consumer consumption. Use Windows Update and/or the Intel website to be absolutely sure you are getting the best drivers available.

SA