I have been using computers since my days at WSPG (also known as WSMR) in 1961.
I am NOT an expert's expert. Unless it's in the fine art of making mistakes.
What I hate doing is: paying people to do what I can do; and repeating the same mistakes.
It's from avoiding both of these that I have accumulated what meager knowledge I have.
Anyway, to give the semblance that I am sticking to the topic, I will mention that not every time the computer launches a Live Update will it be given any updates. This might result in the appearance of greater intermittancy (or is that lesser intermittancy, or is there even such a word?) than the user will expect.
I have been using computers since my days at WSPG (also known as WSMR) in 1961.
I am NOT an expert's expert. Unless it's in the fine art of making mistakes.
What I hate doing is: paying people to do what I can do; and repeating the same mistakes.
It's from avoiding both of these that I have accumulated what meager knowledge I have.
Anyway, to give the semblance that I am sticking to the topic, I will mention that not every time the computer launches a Live Update will it be given any updates. This might result in the appearance of greater intermittancy (or is that lesser intermittancy, or is there even such a word?) than the user will expect.
Not 16 hours of intermittancy...have you had 16 hours of it on your machine? Your answer will be no.
Message Edited by BunkhouseBuck1 on 10-10-2008 02:28 PM
Not 16 hours of intermittancy...have you had 16 hours of it on your machine? Your answer will be no.
Ahah! You knew I've had no problems on my machine. So why were you having problems on your machine? Knowing that would be helpful to a lot of people.
Have you any ideas?
It seems to me that most (but not all of the problems reported here) have been problems experienced by people who have set up their computer in very particular ways: Virtual machine, exotic AV products, cookie hunters, registry tinkering, fine-tuning.
And, no, I am not slamming these people. Knowing you machine well and keeping it sharply in tune is totally the right thing to do. But it also creates unusual environments for installing software -- the more comprehensive and deep the software, the more likely it is to bump into one of those modifications that made the computer into a hotrod.
Given your experience, BHB, and your expertise, you might be able to identify the root cause. That would be terrific!
Not 16 hours of intermittancy...have you had 16 hours of it on your machine? Your answer will be no.
Ahah! You knew I've had no problems on my machine. So why were you having problems on your machine? Knowing that would be helpful to a lot of people.
Have you any ideas?
It seems to me that most (but not all of the problems reported here) have been problems experienced by people who have set up their computer in very particular ways: Virtual machine, exotic AV products, cookie hunters, registry tinkering, fine-tuning.
And, no, I am not slamming these people. Knowing you machine well and keeping it sharply in tune is totally the right thing to do. But it also creates unusual environments for installing software -- the more comprehensive and deep the software, the more likely it is to bump into one of those modifications that made the computer into a hotrod.
Given your experience, BHB, and your expertise, you might be able to identify the root cause. That would be terrific!
It is terrific-so terrific that I identified the root cause for me (and possibly others) in post #14. Please read it.
Message Edited by BunkhouseBuck1 on 10-10-2008 03:41 PM
Message Edited by BunkhouseBuck1 on 10-10-2008 03:42 PM
I tried two things and now updates are working properly. One was to run Norton Removal Tool 2009, and the other was to not run CCleaner after I uninstalled the software.
I’ll try to wade past the sarcasm.
If you call this identifying the root cause, then I must be missing something. And since I am desirous of learning from my mistakes, perhaps you will illuminate what you mean.
Are you saying that CCleaner deleted something and as a result that kept NIS from installing? That would really scare me. I could see removing something so that Norton could install, but removing something so that it wouldn’t? What does it remove when you run it? Would this absence keep other products from installing? That would concern me greatly: That CCleaner seems to think some vital part of my registry or system is viral and yet that part is essential?
I think no one else commented on this because we are all happy for your sake that you got the product to work. But not that you did, why are you still using CCleaner?
Sorry- post is #13. I see from more recent threads there is a problem and software coders are writing a hot fix for LU. Not a surprise, as I got partially flamed here for pointing out the truth that the emperor has no clothes or in this case- LU works sporadically for some.
Message Edited by BunkhouseBuck1 on 10-12-2008 04:56 AM
I've been emailing Technical Support [Incident: 081112-006173], but to no avail...
I have 2 PCs: a laptop Vista HP SP1, and a desktop XP Pro SP2
I have NIS09 16.1.0.3 on both.
Both PCs are using the same router, XP connected thru cable, Vista on wireless
Pulse update on XP runs without fail.
Pulse update on Vista doesn't work most days. On a random time of a day that pulse update suddenly works, shutting down and rebooting later will not have pulse update working. ALU runs normally though, but running LU will not initiate PU.
I've been exchanging emails with tech support until I was told to "chat", but being GMT+8, I don't think it's suitable.
Does the issue only happen on your laptop when you're running off battery power and not AC power?
Both AC and battery. With AC, sometimes it updates automatically, but the intervals vary more than 25 minutes. That's why I said that the incidence of PU (a successful session from booting up to shutting down) seems random.
If, according to Tim, PU doesn't run when on battery, then what's the configuration to make it happen on battery? Shouldn't PU be programed to run on battery by default?
I just did a search about battery and pulse and silent; guess consumers are not informed about PU not working on battery mode (said to conserve battery) and even (light) silent mode before getting Norton09 installed, and the help section not adequate enough thus resulting in people posting about the same problems over and over...
This will be my first wish-list for Norton products since using NAV with the photo of a guy with specs: Option to enable PU on batt mode and silent mode.
And a reply to further probing: no, even without going full screen (therefore without triggering light silent), with AC power PU doesn't run most of the time.
Oh well, I'll just be with the others experiencing the same problems, while letting the excitement of PU fade, and revert back to the way of life before PU came about. I was already very content with NIS08, therefore I'll just hope a future engine will fix the problem for everyone.
