Internet Explorer 8 and Nortons

Norton Security | Norton Internet Security
1

Can someone help me?  Keep getting "The following updates have been aborted:  Norton AntiVirus Internet Worm Protection Signature Updates has 1 aborted update(s).  Reason: LU1845: This product was not updated due to a processing error." 

Tried solution in document ID: 2004010509301513.   
Tried solution in document ID: 2008071720074613.  . 
Uninstalled liveupdate (thru control panel, add/delete), reinstalled it (by lauching LUSETUP.EXE from my CD).
Can't get this problem fixed.

 

General Info:

Windows XP SP3

Norton SystemWorks 2005

Norton Antivirus version 11.0.17.1

Norton Utilities version 18.0.0.62

Internet Explorer 8


I would be glad to update SystemWorks to a newer version but I don't want to make the upgrade unless I know its compatible. 

Can someone tell me if this is a compatibility issue?
If its compatibility, can someone tell me which version of SystemWorks is compatible with Windoes XP SP3 and IE 8?

Thanks so much.

2

Can someone help me?  Keep getting "The following updates have been aborted:  Norton AntiVirus Internet Worm Protection Signature Updates has 1 aborted update(s).  Reason: LU1845: This product was not updated due to a processing error." 

Tried solution in document ID: 2004010509301513.   
Tried solution in document ID: 2008071720074613.  . 
Uninstalled liveupdate (thru control panel, add/delete), reinstalled it (by lauching LUSETUP.EXE from my CD).
Can't get this problem fixed.

 

General Info:

Windows XP SP3

Norton SystemWorks 2005

Norton Antivirus version 11.0.17.1

Norton Utilities version 18.0.0.62

Internet Explorer 8


I would be glad to update SystemWorks to a newer version but I don't want to make the upgrade unless I know its compatible. 

Can someone tell me if this is a compatibility issue?
If its compatibility, can someone tell me which version of SystemWorks is compatible with Windoes XP SP3 and IE 8?

Thanks so much.

3

Thanks for the info.  You said that the System Works product has been discontinued--is that what was causing the LU1845 error?  My subscription is valid, had renewed last May.  Dont mind updating product but I don't want the same error code after I've purchased/installed upgrade. 

4

Hi poiuytrewq

 

I'm using system works 12 standard and I don't have any error codes, so I don't think it's because it has been discontinued.. It's possible that the reason is that you have an old product or maybe the LU needs to be updated itself.