Internet Explorer Compatibility View error message

Archive
1

Using IE9 for Online Backup Home page display.  After signing in and then clicking on Settings, I am getting the following IE error message:

 

"A problem displaying backup.com caused Internet Explorer to refresh the webpage using Compatibility View"

 

From that point forward the pages are displayed in a garbled fashion and are hard to use.  Any idea what is causing the error message?  Thanks.

2

Using IE9 for Online Backup Home page display.  After signing in and then clicking on Settings, I am getting the following IE error message:

 

"A problem displaying backup.com caused Internet Explorer to refresh the webpage using Compatibility View"

 

From that point forward the pages are displayed in a garbled fashion and are hard to use.  Any idea what is causing the error message?  Thanks.

3

HI

I have solved this problem on my computer by downloading the IE 10 Beta. Previous to that I had to download and set up Firefox especially to run Norton Online Backup.

4

Thanks RLT. We also fixed the issue with IE9. Sorry for the trouble.