Internet Explorer spontaneously closes

Norton Security | Norton Internet Security
1

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2

What Version of N.I.S. are you using, e.g. 2008?

 

I would suggest updating your Virus Definitions, check and make sure all boxes are ticked in the Manual Scanning section (N.I.S. tab > Settings > N.I.S. Options > Manual Scanning) and boot in to Safe Mode and do a Full System Scan.

 

If you have any questions about booting in Safe Mode, ask before booting.

 

Note: It could be that Windows has had a problem which requires a re-start or that Internet Explorer has had an Error and needs to Close; this is just to check that there are no Viruses on your computer.

 

 

Starting Windows Vista in Safe Mode
STEP 1   -   Print this Page    

 

We suggest that you print this page before you start. PRINT

 

Because you must return to this Page after you re-start the computer, add this page to Favorites.

STEP 2 -  Start the computer in Safe mode    
1 Exit all programs.
2 Click the Start button, and then click All Programs > Accessories > Run.
3 In the Run dialog box, type the following text: msconfig
4 Click OK.
5 In the User Account Control window, click Continue.
6 In the System Configuration Utility window, click the Boot tab.
7 Check Safe boot.
8 Click OK.
9 When you are asked to restart the computer, click Restart.  
The computer re-starts in Safe mode. This can take several minutes.
NOTENote: After you complete the work in Safe mode, use the System Configuration Utility to start Windows Vista in Normal mode. 
             Go to STEP 2.
STEP 3  -  Start the computer in Normal Mode    
1 Exit all programs.
2 Click the Start button, and then click All Programs > Accessories > Run.
3 In the Run dialog box, type the following text: msconfig
4 Click OK.
5 In the User Account Control window, click Continue.
6 In the System Configuration Utility window, click the Boot tab.
7 Un-check Safe boot.
8 Click OK.
 9 When you are asked to restart the computer, click Restart.
Message Edited by Floating_Red on 08-09-2008 01:26 AM
Message Edited by Floating_Red on 08-09-2008 01:28 AM
Message Edited by Floating_Red on 08-09-2008 01:29 AM
3

It can also happen if IE is not properly configured for Norton personal firewall.

 

 Before trying the steps suggested by Floating_Red can you try the following.

 

 Open Norton product>Click on NIS tab> Settings>Web browsing>Personal firewall>Configure.

 

 In the new window,click on Program control under personal firewall.

 In the Program control window, check for Internet Explorer.exe and change its status to Allow.

Same way change Microsoft generic host for win32 applications to Allow.

Apply and OK.

 

Now open IE ,Tools>Internet Options>Mangae Add ons>Enable or Disable

 In the Add ons window disable Add on whose name does not make any sense.(Be careful while doing this, if you think its a useful one,please do not do this).

 

Now close and re open the IE and check .........