Internet pop-up virus with internet explorer

Norton Security | Norton Internet Security
1

When I have internet explorer open for a period of time, around thirty minutes, a new tab opens from the site ‘allinonesecurity.com,’ both times this occured it has different endings, either ‘2’ or ‘ya.’ it opens a new tab and an obviously fake window pretending to rapidly scan your computer and inform you of the virus’s on your computer it can remove.  any clicking on this window opens the download file window, as though you had agreed to download something.  task manager gets rid of this fine, but after a security scan, norton failed to do anything about this annoying and possibly dangerous event.  any pointers/comments/ideas about what to do?  thanks

2

Hi tdeschane:

 

Could you please tell us what version of IE and NIS that you are using?

 

This site is marked as "untested" by Norton SafeWeb. There are two web site components, a pop-up and an add-on.

 

Please visit www.malwarebytes.org and download their free on-demand malware scanner (it willl work fine with NIS) then update the product definitions and run a full scan, which might take a bit of time. Follow the prompts and when complete it will create a log file.

 

You can post that file in this thread, so we could examine it.

 

Let us know how you do. Thanks.

Message Edited by Plankton on 11-17-2009 09:49 AM
3

What version of Norton are you running? Did you do a full scan?

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Hi,

I spent all day yesterday trying to remove this virus with Norton security scan which took literally hours to run and gave my comp a clean bill oh health! i.e couldn't find anything wrong.

I downloaded and ran  Spybotsd162 and Malawarebytes anti malware having turned off system restore, both of which came up with numerous infestations, cleaned all temp internet files and hey presto problems solved.

It is interesting that symantec are offering to clean these exact problems from your computer for $99 but apparently unable to offer a fix to those of us who pay their huge licence fee. 

5

Hi vendir,

 

Spybot 1.62 is a good program but you should only use one of these as they may conflict with each other have found through help and advice from other forum members that Malwarebytes is a better program in cleaning infections.hope this helps a little?

 

 

kind regards Stoneheart:smileyhappy:

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stonehart- You can use Spybot as an on demand scanner, which is what the poster was indicating I think.

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Hi Calls, Thanks for bringing this up.On reading the post again YES you are right.

 

THANKS Stoneheart:smileywink:

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Hi

 

Spybot with Tea Timer enabled will interfere with your Norton products because it will not allow any changes to the registry which may be necessary to completely remove the malware. Tea Timer will interfere with a program like Malwarebytes because it will prevent Malwarebytes from cleaning the registry also. If Tea Timer is enabled, then it is a real time scanner also.