Renewed internet security. Live update is not working. Asked for a patch and it would install now it doesn't ask and has failed. Just bought the product downloaded on one computer and now it says I have no downloads left. Been on hold for support for almost an hour now! When I called support initially they told my me firewall was not working and that I have setting problems with my computer, I find it odd the product worked fine before renewing, what a waste of money and time.