Internet Security not working

this has been going on since the 9th of March.

I have already contacted Norton and uninstalled/installed Norton. The Internet Identity keeps freezing and my software will not open up when clicked.

the passwords don't work. I end up filling almost everything in myself. I have it shut off now, but I keep getting the below messages.

 

Norton Internet Security 19.6.2.10 Error: 8504, 104 Windows 7 Home Premium 7601.17640.amd64fre.win7sp1_gdr.110622-1506 Norton Autofix Results: 0 item(s)

 

Description:   A problem caused this program to stop interacting with Windows.

Problem signature:   Problem Event Name: AppHangXProcB1   Application Name: ccsvchst.exe   Application Version: 11.2.1.4   Application Timestamp: 4f14f6a9   Hang Signature: 58ca   Hang Type: 128   Waiting on Application Name: ccsvchst.exe   Waiting on Application Version: 0.0.0.0   OS Version: 6.1.7601.2.1.0.768.3   Locale ID: 1033   Additional Hang Signature 1: 58cab20feda24b1854f6cac65bbfc982   Additional Hang Signature 2: cff6   Additional Hang Signature 3: cff65bed8c4d4ad8eef6fc9a78d12a9a   Additional Hang Signature 4: 58ca   Additional Hang Signature 5: 58cab20feda24b1854f6cac65bbfc982   Additional Hang Signature 6: cff6   Additional Hang Signature 7: cff65bed8c4d4ad8eef6fc9a78d12a9a