my internet pages has become slow and delays when navagating pages. started four days ago. laptop seems ok with all other tasks.
i have ran live update and full scan and did a norton check scan as directed in the support area with no problems found.
no programs have been downloaded and i'm the sole user of laptop.
last actions on computer before problem started was to sign up to youtube/google (no downloading involved) and watch youtube.
not computer savey but have been using computers at home for over ten years and know enough not to put my laptop at risk from false web page links and such (including opening email from sites i do not know).
have checked running programs and checked .exe with refrence pages and not found anything suspicious.
i believe it may be spyware or some sort of malware but i do not know what other actions i should take. i'm not discounting that i may have been at fault but as i say, i do use internet/email with caution.
any suggestions or questions welcome.
thanks in advance.
martin.