Intrusion Prevention in NAV causes unacceptable amount of latency during web-browsing in Windows 8

Recently had a problem with my Realtek audio occasionally crackling/popping when visiting content heavy web-pages in Windows 8.

 

Reading about this on-line indicated it was a problem with high latency causing the audio data (real-time) to miss or skip - was recommended to download LatencyMon which can give breakdown of interrupt process latency and DPC routine execution time.

 

Running LatencyMon while web-browsing revealed the problem was the NDIS 6.30 driver for Windows 8 from Microsoft - it was producing latencies between 5ms - 30ms when visiting some web-sites, this was causing my audio to crackle & pop. NDIS is the Network Driver Interface Specification API for network interface cards. Because NDIS was the culprit, a lot of web-sites recommended installing new drivers for the WIFI card, changing Power settings, updating audio driver, using wired Ethernet, etc. I tried all of this but it did not work.

 

Finally, I read on some Norton Community forum that the Intrusion Prevention feature from Norton can cause high latencies and that disabling it can solve the problem.  I disabled the Intrusion Prevention option from my Norton Antivirus and immediately my latency came down - Now I'm getting a max latency of 4 ms from the NDIS driver & my audio does not crackle/pop anymore.

 

Request someone from Norton to look into this latency problem with Windows 8.

 

Another thing, once I disable the Intrusion Prevention option,  I'm getting the RED at Risk warning and the NAV icon has a red X.  Since I want to disable this permanently, is there someone way to suppress the at Risk warning and change the NAV icon back to green check - given that I am consciously disabling Intrusion Prevention, NAV should not be flashing the warning sign.

The Intrusion Prevention option in NAV is causing unacceptable amount of latency during web-browsing, resulting in my audio cracking and popping.

 

I would like to disable Intrusion Prevention permanently - but I do not want the "PC At Risk" warning or the Red X in the NAV icon when I do that. Given that I want to consciously disable the Intrusion Prevention option, there should not be any PC at Risk warning - is this possible to do ?

Open NAV and click the big "Advanced" button (I'm sure thats where you turned it off).

Hover your mouse over the word "Intrusion Prevention" and a little box will appear, click Ignore.

 

Dave

Thanks Dave, now I can disable Intrusion Prevention without any warnings.