Hi again, I just renew my subscription and entered the correct renewal code and it worked on my computer. and i can have NIS on 3 PC’s will i have NIS on my moms computer which she lives in AZ. i had her entered the Renewal Code just few minutes ago over the phone and she said after she entered the renewal code which made sure she entered it correctly when she clicks next it says its connecting then says Invalid code… Its not Invalid so what do i do to get it to work on her computer? i am sure not going to fly down there. so what code do i get her to enter??? a and i believe she is using NIS 2009 version since NIS2010 kept crashing everytime i tried to upgrade it when i was down there last year… and it has 11days left of subscription so please someone let me know… You would think entering the same renewal code it would work right???