Hi Forum ppl,
Just recently signed up (30 day trial) after trying many other (useless) rival products. I have the mobile app installed on both an Android handset & an iphone 5c, it is with the latter that I am having a problem - I am not able to get location data (No location data available for the device.) I have tried: turning the location service off/on, restarting the handset etc... both old & new Norton Family web consoles.
It is odd though, the Norton Family app does not appear under '>Privacy>Location Services' on the target handset (whereas Pokemon Go does :-( )
IOS version: 9.3.4
Help!
TIA