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So I can't have AVG and IS9 on the same machine? I only run one at a time.
Thanks for the info
Hi jeffsc,
Even though you may only "run one at a time", both programs are performing realtime antivirus protection in the background which as Stu mentioned will cause a conflict.
So the answer is no; you cannot have both AVG and NIS installed on your computer.
If you have to make a choice, I would certainly opt for NIS 2009 as it is lighter, faster and more intuitive than AVG.
Best wishes.
Good day, guru.
Guru, be a good guru : the question is not what to do. The question is why ? That mean : If AVG Free 8.0 detect Win 32/Heur in your CLTLMS.DLL, there is some reason. Sure, you can answer " don't use ACG with NIS ", but doing this, you don't answer the question. There must be an explaination, a logic and understandable explaination that will make users confident.
Thank's for your answer.
vfm33.
Good morning;
I'm having a problem with AVG Free 8.0 and IS9. If I unistall IS9 and run a scan with AVG Free, system is clean and not infected files are found. I re-install IS9 and re-run AVG Free, the file CLTLMS.DLL is infected with the Win32/Heur vrius. Is this a problem? Thanks for any help that is given.
IS9 doesn't find any infected files when scanning.
Jeffsc
Maybe this dll contains some logic of how NIS detects threats, and have some similar sample codes in it like a virus (like a vaccine /mortified bacteria/, ie. your flu vaccine is the same...). And this is why all antivirus software have difficulties when there are more than one on your PC. They don't like each other, and detecting the other's files having infected files...
Edit: I found before using NIS that VirusBuster (hungarian AV) detected some files from the Panda Antivirus setup file a virus... And it can be the same reason...
///PS: And the name is not Guru :P, it's Phil_D or Stu (don't know from who wanted you the answer) :D :D///
Well this is something which is called false positive detection. Generally you can’t have a two or more auto protections active on one machine. In fact you can but it’s not recommended cause they will get in conflict and your computer could be non responsive or freeze and you will need to reboot it. So you must decide which AV software will do active protection for you, and you can use other AV software for on demand scan only. But then you have to consider false positive detection too. I think you should use NIS 2009 as active protection + Malwarebyte free version for additional on demand scan. Recently I had infection, NIS didn’t knew about it, but Malwarebyte found it. Then I sent samples to Symantec and now NIS 2009 is able to fight those malware too.
Hello vfm33,
The Win 32/Heur could very well be a false positive. The "Heur" is an abbreviation for heuristic which means that a virus definition signature was not detected but an aspect of the file was suspect, so AVG reported it as such.
Heuristic engines work in conjunction with the malware signature matching. So even if a file does not match a known signature, the heuristics may discover something "suspicious" about the file and list it as such. The reliable way to confirm would be submit the suspect file for analysis.
There are variables as to why AVG "discovered" the file.
1) Different products use different engines to identify threats.
2) If the heuristics protection is set to an "aggressive" mode, more false positives will occur.
The important point is that jeffsc did not report any unusual activity on the computer, merely that AVG noted something.
Which program found the malware? Are you able to reproduce and send to Symantec?