As of August 28th .. NAV 21.5.0.19 crashes repeatedly on my XP Pro (32-bit) computer. Basically, NAV stops, relaunches and then I have another crash. And so on...
Moreover, I can't start Firefox w/o an error message (close down). On my 2 Windows 7 computers, running the same NAV and Firefox versions, no such problems. They run fine. See also my comments here:
Upshot: I unistalled NAV and cleaned the computer with Norton's 'removal' tool and reinstalled, all according to Symantec's recommendations. I did this twice to be sure. However, no joy. Same crashes/issues with both NAV and Firefox.
Question: is NAV no longer compatible with XP?
As I'm tired of the situation and not interested in chasing error messages I removed NAV and installed a free scanner. No crash and no issues with anything so far. Firefox runs just fine! I'll return to NAV once I know it works again.