From the looks of things over the past month it seems Symantec is no longer truly supporting this product. If it had real engineers working on it, I believe they would have rolled back to the previous working version while they go back to the drawing board. I don't believe that any customer is able to register new(or reinstall old) devices with the product. Products with real support from professionals have contingency plans in effect for when things go this wrong. That tells me how important I am to Norton as a NF customer. It really looks like I'm done with what used to be a great product.