Is there anyone else not being responded to on this forum? - Need NF technical number since I am not being responded to on forum

I need a phone number for technical support. Can anyone tell me where to find this? I have posted the same response about 10 times now after I was requested to send info and am always ignored for some reason. I have even sent 2 private messages with no response. I see questions are being answered pretty much daily and I am always being skipped over. Why is this??