Issue: Blank box opens when clicking on an item in the CPU & Memory graph.

I'm having this problem with 20.2.0.19

 

I found it reported in an earlier version as "Solved", but I'm having the same issue except that there is nothing in the blank box... no "Processing", no list of processes, just a empty gray box.

 

see "solved "item below

 

http://community.norton.com/t5/Norton-360-2013-Norton-Internet/NIS-Issue-with-CPU-amp-Memory-graph-build-113/m-p/729708/highlight/true#M1525 

 

Any ideas?

 

NIS 2013 - 20.2.0.19
Windows 7 SP1 64b