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Issue abstract: VPN norton blocks internet browsing
Detailed description: When i dont use norton vpn i can use internet browser (chrome, brave,I.E,etc.) without issue but as soon as i activate vpn norton, nothing works anymore.
Product & version number: norton 360 deluxe
OS details: Win 11 25H2
What is the error message you are seeing? no error message, the search http browser doesnt work anymore when norton vpn active
If you have any supporting screenshots, please add them:
What is your installed version of Norton 360? The latest public version is 26.3.10886 (build 26.3.10886.973). Also. Do you have any screenshots to share for review? Your issue is generic in that we cannot see anything you do to possibly look for an answer for you.
SA
Hi, i have the latest version. well screenshot is useless cause i just have a white page cause no loading web page. Once i disable the vpn, all work perfectly.
Is is just certain websites or all websites? Many block access to known VPN IP addresses for security, copy right, and geographical licensing reasons.
Have you tried different VPN virtual locations?
hi peterweb, all web sites, from the moment i activate the vpn nothing more anymore.
Did this just start happening, or are you a new Norton user?
Try restarting your modem and router. It is possible that your ISP does not play well with VPNs.
hi, it worked perfectly before. Dunno why, overnight i have this issue. I restarted everything, still not working 
What virtual location are you using for the VPN, and what country are you actually in? Have you tried different virtual locations?
i tried different location. im in france currently
By everything, did you also restart your computer to reset your network connections? Restart, not shutdown and startup again.
yep, the real reboot (not the shutdown/start)
du skal ha version 26.3.10886 (build 26.3.10886.978) der fixede de din fejl da de fixede vpn der hvis du har versioner før vil det 100% ikke virke
my version is more recent than 26.3.10886 (build 26.3.10886.978)
ja men uden den version vil du ha fejlen de fixede den nok der den nyeste er 979 men den har nogle fejl her og der men det ved de de arbejder på de fejl nu ellers reinstall eller tjek med live update det er de mugligheder du har eller så om den rigtige er på my norton
jeg har hørt der er nogle fejl med vpn men de arbejder på den nu har jeg hørt du skal bare lige vide det så dine fejl kan være løst hurtig da det nok ikke er de sværeste fejl de har så forvent senest fredag næste uge men det er jo kun ca tid
@utilisateur268 I’m on the latest 979 version and started my VPN. On Opera GX and Edge I am not seeing any blockage while surfing. Are you on WiFi or direct Ethernet connected? Check your Norton > Smart Firewall > Network settings to see if you are set at Public or Private. Change to private if you can and recheck connectivity.
SA
hvis du vil have sandheden at vide er 979 så fuld af fejl at det er sindssygt de ting i 978 kan være defect nu så slemt er det så der er ikke noget du kan regne med bare så du ved det
så der er mange fejl i den ser i nogle så sig dem asp så de kan blive fixet jeg har fundet 5-6 allerede og det er ikke alle norton ved den er defect men de kan ikke fixe dem hvis i ikke melder dem asp jo mere i hjælper dem jo hurtigere får i næste store rettelse med ting de vil ikke smide nye ting ude før det her er stabil