Since ive got this free update to Norton Internet Security logging into Identity Safe has been acting strange.
Sometimes when i turn my computer on and click on Identity Safe a box pops up just wanting me to put my Identity Safe password in and other times i have to put my Norton Account username and password in first and then my Identity Safe password in.
reecesanford wrote:
Since ive got this free update to Norton Internet Security logging into Identity Safe has been acting strange.
Sometimes when i turn my computer on and click on Identity Safe a box pops up just wanting me to put my Identity Safe password in and other times i have to put my Norton Account username and password in first and then my Identity Safe password in.
Hi Reecesanford,
Have you created online vault using Norton account?, If you are using online vault, we need to login to Norton account before logging into Online vault. Once you logged Norton account you will have option to remember password for Norton account, once you select that,next time onwards( when you restart or logoff and log in) Norton account will be logged in automatically, We need to provide Online identity safe password alone.
Hope this helps,
Thanks,
Senthil