Issues with Norton Internet Security 2011 "Web Protection"

Hi

 

I believe NIS 2011 "Web protection" feature that safely enters credentials on Internet logon pages, is terrific.

 

However I am having issues with it :smileysad:

 

1. How can you get it to work on sites that ask for "username" on one page and "pass phrase" on the page after?  For example bankofamerica.com

 

2. How about sites that present you with a drop down when you click on "Sign in"?  For example consumerreports.org

 

I appreciate your help.