SerhiiK
December 19, 2023, 9:07am
1
It's not possible to do checkout during the purchase of Norton software.
There is no Ukraine as a country in the list, all the same phone number +380 is not present in the phone codes checkout field.
Does it mean that Ukraine is not supported by Norton. Could you clarify?
SerhiiK
December 28, 2023, 3:45pm
2
Thanks for comments, please close the thread. I found another Antivirus, where software works in Ukraine.
Too complicated to run Norton in Ukraine, it's a pity.
@SerhiiK ,
You also have the possibility of benefiting in Ukraine from the protection of Avast !
Avast is another company in the same group (Gen digital ) as Norton .
Avast is still marketed in Ukraine: https://www.avast.ua .
We think about you !
Guillaume
Hello @SerhiiK ,
In addition to the previous answers, here are some links that may help you:
Guillaume
bjm
December 20, 2023, 5:37pm
5
SerhiiK:
Very strange, it seems Norton can't indicate location of customer.
I live in Western part of Ukraine - close to Lviv region. :-(
This part not on sanctions.
and to any other country or region subject to trade sanctions.
Please review: How To - Contact Norton Official Support via chat/phone
Please review: How To - Contact Norton Official Support via social media
It appears the wrong URL posted again in one of my threads. Thanks bjm_for posting the URL I intended to be posted.
SA
SerhiiK
December 20, 2023, 5:14pm
7
Thanks for your comment!
Very strange, it seems Norton can't indicate location of customer.
I live in Western part of Ukraine - close to Lviv region. :-(
This part not on sanctions.
bjm
December 20, 2023, 1:59pm
8
fwiw ~
All NortonLifeLock Products are subject to the following prohibitions:
Export, re-export or transfers in violation of U.S., EU, Singapore or other applicable laws and regulations.
Export, re-export or transfers, either directly or indirectly, to Cuba, Iran, North Korea, Syria, the Crimea, Luhansk, and Donetsk regions of Ukraine, and to any other country or region subject to trade sanctions.
https://www.nortonlifelock.com/us/en/legal/export-compliance/
Caveat: I run Norton. I'm not NortonLifeLock.
SerhiiK
December 20, 2023, 9:27am
9
Thanks for the reply, and link https://knowledge.broadcom.com/external/article/155115#mcetoc_1he6mpko9q
Could you explain, what's inside the article, can I get ? I didn't find any mention Ukraine :-(
Hello. Unfortunately NO. Norton products are NOT available in Ukraine. Please review this article:
https://knowledge.broadcom.com/external/article/155115#mcetoc_1he6mpko9q
SA