I've been double charged! how do i get a refund? No easy way to get help

I’ve been double charged! how do i get a refund? No easy way to get help, no email, no local number, nightmare

Norton Cancellation and Refund Policy [here]
How to request a refund for an annual renewal fee [here]
Norton annual and monthly subscription refunds [here]

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Hello @Christian_Crew
Please post progress