i am just here to ask a simple question. unfortunately we cannot chat with the employees and have to go through this entire process just to get more information. I am planning on downloading the family premier package however i am not sure if i can use the same product on more than one device. i do not want waste my money on a product after i realize that i paid 50 dollars for one device only. I need information as soon as possible.
I looked at the summary but that doesn’t always give a clear picture of everything that was contained.
What exactly was in the 34 megs of updates I just got after doing the latest round of Windows updates?
Dch48 wrote:
I looked at the summary but that doesn't always give a clear picture of everything that was contained.
Did you un-install your Norton Product then re-install it?
And the Norton LiveUpdate Summary tells you everything that was installed.
A clear picture of 34 MB of data? 
Well, you can browse to Documents and Settings\All Users\Application Data\Norton\{buncha numbers and letters}\Norton\Definitions\VirusDefs\200812etc. and look for the WHATSNEW.TXT file. That will give some info.
No I did not uninstall anything. I was asking because I thought maybe a new patch came out. 34 megs seems like a lot for just a regular update.
Once in a while the “small” update package will fail to install, for whatever reason - and if that happens, NAV/NIS will go grab the whole thing. Thus the big download. I think that happened to me last night, too.
The summary said there were 4 updates – Virus Defs, web defs, whitelist, and another one I can’t think of right now. When I ran LU manually the other day, it failed 3 times trying to update anything before finally saying it had succeeded.
Message Edited by Dch48 on 12-10-2008 01:31 PM
Have you checked your version number in Help / About -- at about 5:50pm (I had been off line and ran LiveUpdate) I got an engine update and now have 16.2.0.7 ...... I had to restart.
You don't say what version of what application you have however.