Just bought Ghost 15 online from Norton, downloaded - how do I get my license key?

Norton account shows the product purchased, but I havent been supplied with a product key. Any ideas?

Look for an email :smileywink:

It shoulld confirm your purchase and provide the key

No ema

No email in my inbox or spam folder. How can I get it resent (and why is the the 3rd time Ive had to type this to post it? lol)

Hi,

Not sure why you aren't getting the confirmation message via email.

From your username I'm guessing that you are not in the USA.

Don't know the path to the chat in your area. Here it's at: http://us.norton.com/support/contact/contact.jsp?pvid=cs

Might try it changing the 'us' for 'uk'

On our end they are very good at fixing these types of problems

Let us know what happens

Perfect! Change US to UK, Spoke to suport and now I have a working license key. Many thanks for your swift help :)


SkyUK wrote:

Perfect! Change US to UK, Spoke to suport and now I have a working license key. Many thanks for your swift help :)


SkyUK,

So glad it all worked out well.

Thank you for marking the problem solved. It helps those looking to help and those looking for solutions

The pat on the back is always welcome. Please visit often and help others as you can.

Stay well and surf safe