Just need to know if I'm still welcome in this Community!

On December 23, I asked for suggestions to solve a problem and till now I have not received any response.

You can see my request by clicking on this link:

 

http://community.norton.com/t5/Norton-Internet-Security-Norton/Need-help-error-3048-3-with-NIS-2013/td-p/875484

 

I see that other users are receiving regular feedback and suggestions from all, Dick, SOJ, Quads, etc..

If what I write is understandable, simply let me know, I'm Italian and my English is not perfect, otherwise, this is the last time you see my name in the community.