I tried updating my Norton Antivirus to a new version last night.I downloaded thru the upgrade menu.The first time I downloaded it said it needed to restart and then said there was something wrong with it.And proceeded to direct me to a Norton Power Eraser program.I ran that it said 2 exe were infected.It ran but seemed to hang up stayed with same message for a 1/2 hour so I taskbar ended program.
I then returned to site and tried the Norton support site and it "fixed" whatever is wrong with Norton antivirus.It seems to be working BUT now I get no info when I mouse over info in the insight part of program.(just black boxes)
I want to know if i should uninstall and reinstall?This is the first time I've had a problem with this product.