Keep getting e-mail: Norton Family Notification : Browser Extension Disabled

Archive
1

I keep getting emails from Norton Family saying:

Norton Family Notification : Browser Extension Disabled

The Norton Family browser extension for ... is disabled on:
LAPTOP-7_Win10 - Google Chrome

I checked multiple times and never was the extension disabled in the Chrome browser.

How can I fix the situation to avoid getting this e-mail on a daily basis.

Thanks!

 

 

2

Hi JKuhm,

You can access your private messages by following these steps: 
1. Navigate to https://community.norton.com
2. Sign in with your Norton account.
3. click on the profile icon on the top right corner of the screen -> click on the inbox option from the drop down list. 

Refer the attached image for your reference.

Thanks and Regards,
Norton Family Team!

3

Hi,

how do I access this private message? I do not see any messages in my Inbox within my Norton account.

Please advise.

Thanks!

4

Hi JKuhm,

Welcome to the Norton Family Forum. Thank you for reaching out to us.
We have sent you a private message with details. Kindly check.

Thanks and Regards,
Norton Family Team!