Keeping subscription after resetting my phone

Archive
1

Hello to  all once again;

 

I have a Samsung Galaxy S running android 2.3.5 and it has started to act a little funny with me sometimes so i was thinking of doing a factory reset to clear out everything.I know i can redownload all of my purchased apps as long  as i sing in with the same google account but my question is will i still be able to redownload my current subscription of my norton mobile security app or will i have to repurchase the app again?I ask because my current subscription has well over 300 days left and i want to make sure i dont loose it before i reset my phone.

 

Thanks in advance for all your help.

 

2

Hi NKOTN1

 

You will not have to purchase Norton Mobile Security again.:smileyhappy:

 

If  Norton Mobile Security was purchased from the online Norton Store all you need to

do is download again and activate with the product key you would have received with the

original purchase. Same goes for the retail pack if purchased from a retail store just

download the apk file and install and activate with your product key.

 

Norton Mobile Security apk file download-

www.norton.com/nms

 

If you purchased from the Android Market by upgrading the Norton Mobile Security Lite

application you will have to open the  Market app on your device after the factory reset

and select Menu and My Apps to check if NMS is in there in the Not Installed section

of the list of Applications. If not download Norton Mobile Security Lite from the Android

Market and install and open the app to see if it will ask to upgarde to the full version?,

If  it does do not purchase again as you will have to contact Norton Support Live Chat

for Free and they will be able to resolve the issue for you-

 

www.norton.com/chat

 

Just follow the steps and select Chat Now and make sure you have the details ready

being the Google Receipt for the original purchase of Norton Mobile Security from the

Android Market you would have received those details in a email from Google.

 

Let us know how you go as the feedback will be usefull for other NMS users with the

same question.:smileyhappy:

 

Cheers. :smileywink:

3

Hi NKOTN1

 

On the subject of Factory Resets there is a good app called Share My Apps-

 

ShareMyApps Android Market

 

It is a great app for factory resets, as you can open the app and select all of your

apps and share by Gmail and send a  email to your Gmail account linked to the device.

 

In the email is a list of all apps installed on the device and each app in the list is a link.

So after the factory restet you open the email on your device with the Gmail app and

tap on a app in the list and by using the Market appto open the link  which is what i do

it then takes you straight  to the Android Market and the selected app and you can

download and install apps that way. It also allows you to share what sort of apps you

are using with freinds and also keep a record of the apps you use.

 

It will list in alphabetical order but you might have to open and close the ShareMyApps

appliaction 2 times before you select all apps and share. Test it out a couple of times and

also send a copy to a different email address as backup.

 

I do not use the Google backup system i prefer this way with my apps .It might be worth

a try give it a test and it is a free app and if you like it there is a donate version.

 

 

Cheers:smileywink:

 

4

Thanks for the fast replys.I did upgrade to the full version from the lite version thru the android market so hopefully it will show back up as purchased after the reset but if it does not then i will contact norton for help on reinstalling the full version with my current subscription intact.

 

Thanks again.