I'm running Windows 7 64 bit with a 128 gig SSD drive. I was able to create a backup of the C drive (SSD). I tested to see if I could restore and after booting with the Recovery disc my keyboard and mouse won't work.
I have two items that came up on the driver compatability test:
Marvell 91xx SATA 6G Controller
WAN Miniport (IKEv2)
I'm not sure if either affect the keyboard or mouse drivers and I've looked for them online but can't find ones for downloading. I presume I need 32 bit versions.
Any help getting my keyboard and/or mouse to work for a boot disc restore? Thanks!
How is the keyboard / mouse connected? Make sure they are connected directly to the motherboard, not a hub. Windows PE provides drivers for mouse and keyboard so they should work as is.
I wouldn't think that either of those would prevent the mouse / keyboard from working. Can you try moving the keyboard to a different USB port? What motherboard do you have?
Then use 7-Zip to copy the files from mb_driver_marvell_bootdisk_vista7.exe\storport\i386\ to a place that you can access from the SRD or incorporate into a Custom SRD.
As far as not being able to use the keyboard / mouse. Can you use them if you boot the WIndows DVD?
First, thank you so much for responding to my problem! It’s greatly appreciated. I’m fairly computer literate (I just built the system I’m deal with on this!) but I don’t have all the answers. I did have a “duh” moment when I went to the Gigabyte page you sent. I should have thought to go there for any drivers! That said, should I be using a 64 or 32 bit driver for the bootdisk, since I’m running a 64 bit system? I haven’t tried booting from the Windows DVD, but will try tonight. One note however, after booting from the Ghost disk and Windows loads it’s drivers, there is one screen that comes up before the Ghost screen with choices for backup and restore that prompts a keyboard response. The keyboard works for that, but not after it gets into the Ghost menu. Lastly, the keyboard is connected via a ps/2 not USB, so I’ll also try plugging it into a USB port on the motherboard. It’s not the end of the world not to have mouse functionality with the keyboard if I can’t get the mouse to work.
Regarding the mouse, it’s a Logitech wireless which connects through a Logitech USB hub. After building my new system, I didn’t load any Logitech drivers or software as the mouse works without. Do you think loaded the Logitech software might enable the mouse to work with Ghost? I typically don’t add software that isn’t otherwise needed.
mebobo wrote: Regarding the mouse, it's a Logitech wireless which connects through a Logitech USB hub. After building my new system, I didn't load any Logitech drivers or software as the mouse works without. Do you think loaded the Logitech software might enable the mouse to work with Ghost? I typically don't add software that isn't otherwise needed.
Hi,
I would try that. If it makes a difference, you need to keep it. If not, you can uninstall it almost as quickly as you installed it.
Loading software into your operating system is not going to help the Ghost recovery disk.
Try plugging the reciever into a port on the computer so your not using a hub.
If that doesn't work there may be a setting in the BIOS you can change for legacy USB mouse support but I doubt you will be able to change it because your keyboard and mouse might not work in the BIOS either.
Picking up a cheep USB mouse with a cord might be the eaisest solution. You would only need to use it for a system recovery.
Just got home and tried plugging the mouse into the USB and...it works! Still can't get the keyboard to work but it's not critical to navigate the menu.
Now that I have access to doing a test restore, I'm wondering if there is any consequence of Ghost not recognizing the two drivers 1) Marvell 91xx SATA 6G Controller and 2)WAN Miniport (IKEv2). Not sure what the WAN does (wifi?) but I would think the Marvell is critcal to my SSD access for the restore. Would the restore work properly or at all without the 32 bit version of the Marvell driver (thanks to redk9258 for helping me find the 32 bit driver!)?
I'll wait for a response from one of you gurus before I try a restore. Thanks for your time and help on this!
Don't worry about the miniport driver. Boot the SRD and see if you can browse to your v2i files (I think Recover My Computer > Explore. I cannot remember exactly and don't have access to a PC that I can look at the SRD now.) Open them and see if you can verify them. Make sure you can find the backups and the drive that you would need to recover. If so, you should be good to go.
Success! I created a custom boot disc and included the 32 bit SATA driver. Booted into Ghost just fine, restored to an earlier image successfully and then restored into an image done tonight.I now have an assurance I'll be able to do a proper restore if my system gets hosed! Thanks to everyone for your help.
