LaCrosse weather station

Going crazy trying to connect my LaCrosse weather station to the app on my phone.  Do you think it could be my Norton blocking the access?  It can't find the network and if it does I sometimes get "cannot locate IP"  Anyone else had this problem? 

What device and OS version are you using? 

Check the La Crosse manual here.  One thing noted there is to check which band you are connecting your weather station to on your router. 

Confirm that your mobile device is connected to a 2.4 GHz Wi-Fi Network before you connect to your station. Some routers have 5.0GHZ for media streaming and 2.4GHZ for everything else. • All Wi-Fi routers have a 2.4 GHz band. • Newer routers are often multi-band routers with both 2.4 GHz and 5 GHz bands. For more information on routers please visit: https://www.lacrossetechnology.com/router_info

 

 

Have you tried to disable Safe Web or Secure VPN (if it's part of your subscription) providing you use Norton on an iOS device? If you have an Android device it might be slightly different (I'm not familiar with the Android version). Alternatively you can uninstall Norton completely to see if it helps.