Latest Patch for Norton Security failed to install properly

Just ran liveupdate on my Dell XPS 8700 Windows 8.1 PC and it downloaded and installed a patch which required a restart. Clicked restart, PC restarted and rebooted with a Norton needs to restart window. Every time I rebooted same thing. Now on terminal hold with Symantec Support waiting for a level two support tech to answer the phone. Not a happy camper!angry