no I will try that next, thank you
https://my.norton.com/extspa/backup
Delete backup set from your account ›
- Sign in to your Norton account.
- My Protection tab → Cloud Backup
- To delete a backup set, click the trash icon of the backup set that you want to delete.
- In the Delete Backup Set confirmation window, click Delete
Reset to Default to see No backups created yet
Note: Back Up This PC calls default preset backup
cloud gear button →
cloud gear → Configure backup of this PC
+ Add →
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This is very good thank you bjm
where do I find the reset to default in the norton backup interface?
Where do I find the Reset to Default?
Hello @botayota
Settings → Troubleshooting → Reset to Default
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Is this just Norton back talk? Can you really backup your settings before doing a reset?
If so how do you backup your custom settings?
I’m not aware of Norton 360 feature/function to back up any settings.
I waited a day and with the New Version of Norton 360 they fixed the cloud backup so I was starting out fresh - no reset needed, I was now able to setup a new backup that works and doesn’t use up the 50GB
2 Likes
All: Have you reviewed the latest announcement?
- Improvements in performance based scan
- Below issues have been fixed:
- Smart scan detects DNS hijack during Network scan – Thread
- Norton resets attrib flag to Archive when it scans a disk - Thread
- Bug in Norton notifications are saying “Undefined” and will not clear - Thread
- App crashes when backup module is initialised
- Blue spinner appears when accessing Cloud Backup set
- Sign-in loop when accessing Cloud Backup set
- Other minor bug fixes and under-the-hood changes
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Where is the announcement for 24.12.9725.1248 which has been in UK since 24Dec2024???
The announcements on this forum are hugely behind. Please fix this soon.
@raphaelvowles Norton Admins and employees are the only people who have access to the forums and website configurations. Indeed the announcements are dated, Norton hasn’t posted updated announcements for every small update for quite some time. Personally I believe those who are doing the updating are wearing many hats of responsibility at Norton. Time may not be a golden asset for them to update as often as they would like. That being said the announcements posted here are generally good for everyone unless something is posted otherwise in the release notes that is viewable.
SA
Bad enough there’s a new, pay-for, app every week, but eliminating backup to external drive?
Who the hell do you think you are?
Put it back or I will join those who will switch to something else.
IF you have sense enough to restore backup to external drive, please have the courtesy to notify users of that change. Thank you. ~JB
and by “external drive” you mean NAS?
WOW, That took a long time.
Must have local backup and recovery of files as it was in the past.