LifeLock Alerts

I received an ALERT form LifeLock notifying me that a New Loan had been taken out in my name. I DID NOT TAKE OUT ANY NEW LOANS. So I logged in to my Life lick account to Dispute it as I have done in the past. This time there was no place to dispute it. There was also no information as to where or what or how much. Just the statement that a New Short Term Loan had been taken out in my name. Once I read the Alert - it just Archived it.  I do not understand. What is the point ?!?!

I have been a member of LifeLock for probably over 15 years. You used to be able to reach someone. Now, this community forum seems to be the only help available. And - although I was guided here from the website to get help - this does not seem like the right place. 

Please - someone tell me how to actually get a hold of someone at LifeLock. Many years ago I had my info stolen and LifeLock was a HUGE help in getting my accounts corrected and just basically helping me to avoid complete financial destruction. From my experience today so far, I really am not sure what I'm paying for anymore.

In my account, I found it under My Protection > ID Theft Protection > Restoration

It gave a phone number: 1-800-543-3562

It also lead me to this link: https://support.norton.com/sp/en/us/home/current/solutions/v134999418

Good luck,

Dark Divide

fwiw ~

LifeLock by Norton Contact Information
https://www.lifelock.com/about/contact/

https://www.lifelock.com/- 1-800-416-0599 

LifeLock Customer Service - 1-800-LifeLock - 1 (800) 543-3562
LifeLock Identity Theft Protection services - 855-993-1976
Cybersecurity department for LifeLock - 800-745-6061

Chat with NortonLifeLock Member Services
https://support.norton.com/sp/en/us/norton-identity-protection/current/contact-chat


LifeLock by Norton Cancellation and Refund Policy
https://www.lifelock.com/legal/refundpolicy



Resolve your fraud claim with our Identity Restoration Specialists
https://support.norton.com/sp/en/us/home/current/solutions/v134999418 


How do I get LifeLock Support ?!? 
https://community.norton.com/en/forums/how-do-i-get-lifelock-support

Caveat: I do not run LifeLock plan.