May I have some advice please.....
Last night several people seemed to have problems getting links to "Live Chat" to work. I know that some links I had used in the past apparently successfully would not work properly. The link went through to a page that showed the "Chat Now" button for Live Chat but when that button was selected all I was offered was a Phone Chat box that then did not work.
I believe that the problem was reported to Norton last night and we were led to believe that all would be well today.
Today I went back to one of my posts and found that the link still failed in the same way. So I searched around and found a link which did work. I posted this into an additional message but when I checked it through that message - same old problem.
By going back into the message and editing the HTML to take out " target="_blank" " I seem to have got the link to work.
However this now means that a new window is not opened as would usually be the case from the forum and I don't see why the same link seems to not work with a new window and work when it is not a new window.
Now I hope that makes sense to some of you because it does not to me. Am I doing something silly, or is there really a continuing problem with the Norton servers, or is the problem Lithium? And what do I need to do to get around it?
I'm using Windows 7 and Chrome.
Thank you for your patience....