When I try to open The vault even if I use the correct password it keeps telling me that the vault is closed and then it asks for the password again, while Norton tool bar states that the vault is open. I´m using Win8 and IE 11. By the way Microsoft Outlook keeps telling me that Norton antispam utility is causing problems and then asks if I want to disable it. I´m using office 2010. Ups I almost forget Win 8.1 states that some of the Norton internet security services are not compatible, should I be concerned about it?.