Live Update fails/crashes after upgrade from NIS 2012 to NIS 2013 on XP machine

I have 2 computers.  One runs Win 7 Ultimate and another older PC runs Win XP SP3. 

 

I just successfully upgraded from NIS 2012 to NIS 2013 on the Win 7 Ultimate PC.  The entire upgrade process went fine including doing all the Live Updates afterward until there were not any new ones. 

 

When I tried to upgrade from NIS 2012 to NIS 2013 on the Win XP SP3 machine the upgrade process went fine and I rebooted.  BUT .... when I did the Live Updates afterward, the Live Update software would crash OR the whole Norton Internet Security software would crash.  It would get stuck on "installing update 7 of 7" or "installing update 10 of 10" ... then software would disappear or crash or "Submit Error to Microsoft" would pop up.

 

I got the following error message on the Win XP "Event Viewer":

 

Event Type:    Error
Event Source:    Application Error
Event Category:    (100)
Event ID:    1000
Date:        9/9/2012

 

Description:
Faulting application ccSvcHst.exe, version 12.1.0.40, faulting module asDcaCl.dll, version 20.1.1.2, fault address 0x000133d8.

 

Is this a "known issue" with the new Norton Internet Security 2013 software when you try to upgrade from NIS 2012 to NIS 2013 on an XP machine?

 

Is there a solution I could try in order to fix it?  Is somebody at Symantec working hard on fixing this issue now?

 

Can someone let me know if and when there is a solution?  I really need both of my PCs to be working 100%.