Hi All -
I have a Dell D630 with NIS 2009.5 installed. I noticed that Live Update was failing to connect to the update servers while my laptop is in its docking station. I ran all the fixes posted on this forum, which didn't fix the problem. I then interfaced with Norton Support, which told me to reinstall the software. I did so after work one night and away from my docking station, and it updated fine. Now, back in the office, no updates. I took the computer home last night, ran Live Update, and it updated fine over a wifi connection.
So, now I believe this has something to do with the computer being in the dock. I've never had a problem before (I've worked with docked laptos for years, using Norton). Has a recent update affected Norton's ability to connect to the Live Update servers via a dock port? If so, can this be fixed?
Help!