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Do you receive any error message before it freezes? Try the steps in the document LiveUpdate freeze
Here is a screen shot of message I receive:
I have tried several times, but still get the same message everytime;
Thanks, but I have already done that to no avail
Do you receive any error messages while running LiveUpdate?
No. Only the above.
I`ve searched for the Error reports on Symantec, but they don`t have seem to have them. I`ve only just installed this today as part of a deal with BTYAHOO. I previously had Kaspersky Internet Security, which run OK. But I thought I would uninstall Kaspersky and give this a try, mmm.
Anyway thanks for your info.
Please try this: http://service1.symantec.com/SUPPORT/sharedtech.nsf/0/6bbf4e0a545fe42188256db90063fd1b?OpenDocument&seg=en&lg=en&ct=us
No good. I`ve been trying for hours to rectify the problem. Even Symantec could not help. So I`ve decided to uninstall the complete Norton setup and go back to Kaspersky, at least that works and does not freeze my computer.
Thanks for trying, but it seems Norton is not for me.