I have an extraordinary situation with Live Update, to the extent that it cannot be used. It will check the installation, find say 85MB to download, start the process and immediately stop after downloading 257B of data. Three chats with Norton staff have failed to identify what the problem is. There are no viruses or Malware, the internet connection is OK (about 20Mb/s) and when I download Malwarebytes the speed is OK (about 2.5Mb/s). What is going on with Live Update?