My Norton says my device security is at risk. Norton will not do a live update. I have Norton Security Premium and supposedly Norton Security Deluxe. I have a Windows 10 PC and 3 Android Devices. Thank you for your assistance.
I finally reinstalled Norton Security Deluxe. First, I had to find the difference between the Deluxe and the Premium version. It said the Premium version was for people outside the United States. After I reinstalled the program, the scanning problem was resolved. Thank you for your assistance.
Have you restarted your computer? Restart, not shutdown and startup again if you have Windows Fast Startup feature enabled. If you use Windows 8/8.1, 10 or 11, there can be an issue with the Windows Fast Startup feature.. See more information here.