I've been having an annoying problem with the computer since the 16 of this month. The computer runs normally, but then it blocks itself. If you have the taskbar open, you can observe that all CPU activity drops to 0% (and does not go above 10%). All you can do is move the mouse around and that's it. My first though was that it was a bug o virus, but I had no memory of downloading anything this week (besides, trouble started on the 16). I tried to find anything unusual in the taskbar..Anything that wasn't supposed to be there, but all was normal. I realized today that every time Norton tried to execute a Live Update, the problem started.
I unplugged the internet, ran a full scan and came across a virus, named W32.Gammima.AG, and an error in the analysis process ( error 3038,105).
Despite finding a virus, the problem remains. I cannot execute a Live Update.
Any suggestions?
Thanks for any help.