Tonight, I received a Norton notice to update to Norton antivirus 2009 . When I did, the antivirus was not operational and I got the message that I needed to renew my account. My older version was uninstalled. What a scam, I have just renewed my account in March. I had a prior version on Norton antivirus 2007 and could not find where to redownload. I finally found the page but I think that my OS was damaged by the removal and reinstall. Will Symantec pay for a system restore by a technician if my computer is not functionning properly?