Please bear in mind my illiteracy regarding matters affecting my pc. I can follow clear instructions (usually) and today I turned on my pc to get an error message 3048,3. Okay, I thought , just go into my Norton and follow instructions which did seem fairly clear when I read them. But I failed at the first hurdle, i.e. to open Live Update. The only Live Update I can find tells me that it is up to date and it won't let me click on anything. I can see that my set-up shows I have Automatic Live Update but if that is the case why did I get an error message, the resolution of which required me to run Live Update message.
Am I making any sense? Can anyone advise? Thank you.
Annieliz