Live Update shows a message "not all updates were successful"

I got a message a few days ago saying that "Your virus and spyware definitions are not up to date. Your PC may be at risk for infection"  when I click the fix button  it runs a Live Update. Then is says. "not all updates were successful"  I have tried this may times and also restarted my computer many times. It said I have the latest version of Norton installed. I don't know what to do. I have the Norton 360 v3.0. HELP PLEASE 

 

<<edit: subject edited to reflect issue>>

Message Edited by JerryM on 10-22-2009 01:02 PM

Hi Njbeauty,

 

Try the instructions mentioned in this Symantec Support Article.

 

Yogesh

I checked that and both time and date are correct :smileysad:

I’ve tried that as well and it said updates were not successful. I feel so stuck :smileysad:

Hi NJ BEAUTY

 

Could you please download the definitions for your product from this link and then run a full system scan and see if any thing shows up with that.? Thanks

 

http://www.symantec.com/norton/security_response/definitions.jsp

I got a message a few days ago saying that "Your virus and spyware definitions are not up to date. Your PC may be at risk for infection"  when I click the fix button  it runs a Live Update. Then is says. "not all updates were successful"  I have tried this may times and also restarted my computer many times. It said I have the latest version of Norton installed. I don't know what to do. I have the Norton 360 v3.0. HELP PLEASE 

 

<<edit: subject edited to reflect issue>>

Message Edited by JerryM on 10-22-2009 01:02 PM