Live Update will not complete

[JosephL_Mathews]

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Issue abstract:

Detailed description:

Product & version number:

OS details:

What is the error message you are seeing?
live update does not complete
If you have any supporting screenshots, please add them:

[Gribouille342]

Bonjour @JosephL_Mathews

Avez-vous un message d’erreur concernant Norton LiveUpDate ?

Si oui, merci de nous préciser le message d’erreur afin de vous apporter la réponse la plus pertinente possible.

[bjm]

@JosephL_Mathews

live update does not complete

Product & version number:
OS details:
Error message:
Supporting screenshots: Show details
Do not post personally identifiable information:

Does machine restart (not Shut down) help?

Common LiveUpdate problems ›
A back-end service outage can stop LiveUpdate. To identify if there is a service outage, check the Norton Service Status page. In such cases, try running LiveUpdate after some time.

Check for the following easily fixable issues that often cause LiveUpdate problems:

• Your computer is not connected to the Internet
• LiveUpdate running first time after installation usually takes more time to complete
• Your computer has insufficient disk space
• Your computer’s date and time are not correct
• Norton Firewall is not set to allow traffic
• Your parental application settings block the connection
• Your network proxy settings are not set up correctly

https://support.norton.com/sp/en/us/norton-360-deluxe/25.5/solutions/v20240108172016165