Duis mollis, est non commodo luctus, nisi erat porttitor ligula, eget lacinia odio sem nec elit. Sed posuere consectetur est at lobortis. Vestibulum id ligula porta felis euismod semper. Donec ullamcorper nulla non metus auctor fringilla. Aenean lacinia bibendum nulla sed consectetur. Cras justo odio, dapibus ac facilisis in, egestas eget quam. Cras mattis consectetur purus sit amet fermentum. Morbi leo risus, porta ac consectetur ac, vestibulum at eros. Sed posuere consectetur est at lobortis. Etiam porta sem malesuada magna mollis euismod. Cum sociis natoque penatibus et magnis dis parturient montes, nascetur ridiculus mus. Duis mollis, est non commodo luctus, nisi erat porttitor ligula, eget lacinia odio sem nec elit. Cras justo odio, dapibus ac facilisis in, egestas eget quam. Aenean eu leo quam. Pellentesque ornare sem lacinia quam venenatis vestibulum. Curabitur blandit tempus porttitor. Sed posuere consectetur est at lobortis.
Hi
You can try running the Liveupdate in "Interactive Mode" (As in 2007 which you used to do) as described below.
Step 1 : Click Start --> Click run --> type "luall" without quotations
Step 2 : This will launch the Liveupdate window. Click "Next" button and procede from there
Please let me know if still any issues...
-srini-
Thanks srini for the assistance.
http://farm4.static.flickr.com/3172/2608151286_07ea5f1733.jpg
Liveupdate is "stuck" at installing Symantec Security Software (1 of 1) as seen in screenshot. The screen stayed at this phase for 15 minutes before I gave up. I restarted the computer.
Should Liveupdate take more than 15 minutes to update 1463.4KB of updates or has Liveupdate hang?
Thanks.
Hi
I suspect with your internet speed. Are you using Dialup by any chance? As you know the download rate of Liveupdate depends on your internet speed, may be it's hanging after 15 min.
You can try downloading the "Intelligent Updater" which is also a package of Liveupdate. Download this package and Run it by double clicking on it. Here is the link. http://www.symantec.com/avcenter/download/pages/US-N95.html
If you are unable to download the Intelligent Updater also, there may be problems with the internet connection. Check with your ISP to confirm and rectify that. If else, you can try uninstalling and re-installing the norton product (provided if you have either CD or a download version)
Thanks
-srini-
I'm sorry i saw your comments that you are using Dialup connection. Since liveupdate is a huge file, may be it's hanging. Please contact your ISP asking him to resolve the download speed issue.
-Srini
Hi srini
Yes, I am on a 50K dial-up. I downloaded the Intelligent Updater from the link you listed.
http://farm4.static.flickr.com/3077/2611285242_f17077dd84.jpg
http://farm4.static.flickr.com/3145/2611285248_3a584559b8.jpg
I then ran 20080625-003-v5i32.exe by double clicking on it. The program ran successfully.
http://farm4.static.flickr.com/3130/2611285250_d994a4be48.jpg
The log for the update from Log.IntelligentUpdater.txt as follows:
Wed Jun 25 10:52:18 2008 : ******************************************************************
Wed Jun 25 10:52:18 2008 : Starting Intelligent Updater - Version 5.0.25
Wed Jun 25 10:52:18 2008 : ******************************************************************
Wed Jun 25 10:52:18 2008 : AUTH SYMSIGNED BEGIN: Started.
Wed Jun 25 10:52:19 2008 : AUTH SYMSIGNED CLASS3 BEGIN: Entering CriticalSection Initialization .
Wed Jun 25 10:52:19 2008 : AUTH SYMSIGNED CLASS3: Succeeded find the class 3 ID, returning TRUE.
Wed Jun 25 10:52:19 2008 : AUTH SYMSIGNED END: Finished processing. Returns TRUE
Wed Jun 25 10:52:19 2008 : IU RES SYMSIGNED SUCCESS: Successfully verified Symantec Signature for the iuResource.dll
Wed Jun 25 10:52:19 2008 : IU RES LOAD: Successfully loaded the resource file..
Wed Jun 25 10:52:19 2008 : IU MODE: IU is running is FULL mode.
Wed Jun 25 10:52:30 2008 : CONFIG LOAD SUCCESS: Successfully loaded the configuration file: iuConfig.xml.
Wed Jun 25 10:52:30 2008 : IU INFO: File-name : 20080625-003-v5i32.EXE
Wed Jun 25 10:52:30 2008 : IU INFO: Creation-date : 20080625
Wed Jun 25 10:52:30 2008 : PROCESSING ENTRY: VIRSCAN.zip - Virus Definitions
Wed Jun 25 10:52:30 2008 : Entry details:
Wed Jun 25 10:52:30 2008 : Update-File: VIRSCAN.zip
Wed Jun 25 10:52:30 2008 : Update-Desc: Virus Definitions
Wed Jun 25 10:52:30 2008 : Auth DLL Name: SAVIUAuth
Wed Jun 25 10:52:30 2008 : Auth DLL Location: local
Wed Jun 25 10:52:30 2008 : Auth Content-Type: virus definitions x32
Wed Jun 25 10:52:30 2008 : Deploy Content-Type: virus definitions x32
Wed Jun 25 10:52:30 2008 : Deplo DLL Name: SAVIUDeploy
Wed Jun 25 10:52:30 2008 : Deploy DLL Location: local
Wed Jun 25 10:52:30 2008 : AUTH DLL LOCATION: IU will read the DLL location from registry - SAVIUAuth
Wed Jun 25 10:52:30 2008 : REG SUCCESS: Success while opening key
Wed Jun 25 10:52:30 2008 : REG FAILURE: Failed while reading the value for key named
Wed Jun 25 10:52:30 2008 : DEPLOY DLL LOCATION: IU will read the DLL location from registry - SAVIUDeploy
Wed Jun 25 10:52:30 2008 : REG SUCCESS: Success while opening key
Wed Jun 25 10:52:30 2008 : REG FAILURE: Failed while reading the value for key named
Wed Jun 25 10:52:30 2008 : IGNORE ENTRY: Ignoring entry for VIRSCAN.zip because of registry read failure. Error occurred while reading the path for the Authorization DLL from the registry.
Wed Jun 25 10:52:30 2008 : IU failed while deploying V because a compatible product could not be found on the system. Please make sure that a compatible Symantec product is installed on the system.
Wed Jun 25 10:52:30 2008 : PROCESSING ENTRY: VIRSCAN.zip - Virus Definitions
Wed Jun 25 10:52:30 2008 : Entry details:
Wed Jun 25 10:52:30 2008 : Update-File: VIRSCAN.zip
Wed Jun 25 10:52:30 2008 : Update-Desc: Virus Definitions
Wed Jun 25 10:52:30 2008 : Auth DLL Name: ISAuthDLL
Wed Jun 25 10:52:30 2008 : Auth DLL Location: local
Wed Jun 25 10:52:30 2008 : Auth Content-Type: virus definitions x32
Wed Jun 25 10:52:30 2008 : Deploy Content-Type: virus definitions x32
Wed Jun 25 10:52:30 2008 : Deplo DLL Name: ISDeployDLL
Wed Jun 25 10:52:30 2008 : Deploy DLL Location: local
Wed Jun 25 10:52:30 2008 : AUTH DLL LOCATION: IU will read the DLL location from registry - ISAuthDLL
Wed Jun 25 10:52:30 2008 : REG SUCCESS: Success while opening key
Wed Jun 25 10:52:30 2008 : REG SUCCESS: Success while fetching the path for DLL : C:\Program Files\Norton Internet Security\Norton AntiVirus\NAVLUCBK.dll
Wed Jun 25 10:52:30 2008 : DEPLOY DLL LOCATION: IU will read the DLL location from registry - ISDeployDLL
Wed Jun 25 10:52:30 2008 : REG SUCCESS: Success while opening key
Wed Jun 25 10:52:30 2008 : REG SUCCESS: Success while fetching the path for DLL : C:\Program Files\Norton Internet Security\Norton AntiVirus\DefUDply.dll
Wed Jun 25 10:52:30 2008 : AUTH SYMSIGNED BEGIN: Started.
Wed Jun 25 10:52:30 2008 : AUTH SYMSIGNED CLASS3 BEGIN: Entering CriticalSection Initialization .
Wed Jun 25 10:52:30 2008 : AUTH SYMSIGNED CLASS3: Succeeded find the class 3 ID, returning TRUE.
Wed Jun 25 10:52:30 2008 : AUTH SYMSIGNED END: Finished processing. Returns TRUE
Wed Jun 25 10:52:30 2008 : AUTH SYMSIGNED SUCCESS: Successfully verified Symantec Signature for the authorization dll C:\Program Files\Norton Internet Security\Norton AntiVirus\NAVLUCBK.dll
Wed Jun 25 10:52:30 2008 : AUTH LOAD SUCCESS: Successfully loaded the authorization dll - C:\Program Files\Norton Internet Security\Norton AntiVirus\NAVLUCBK.dll
Wed Jun 25 10:52:30 2008 : AUTH SYMSIGNED BEGIN: Started.
Wed Jun 25 10:52:30 2008 : AUTH SYMSIGNED CLASS3 BEGIN: Entering CriticalSection Initialization .
Wed Jun 25 10:52:30 2008 : AUTH SYMSIGNED CLASS3: Succeeded find the class 3 ID, returning TRUE.
Wed Jun 25 10:52:30 2008 : AUTH SYMSIGNED END: Finished processing. Returns TRUE
Wed Jun 25 10:52:30 2008 : DEPLOY SYMSIGNED SUCCESS: Successfully verified Symantec Signature for the deployment dll C:\Program Files\Norton Internet Security\Norton AntiVirus\DefUDply.dll
Wed Jun 25 10:52:30 2008 : DEPLOY LOAD SUCCESS: Successfully loaded the deployment dll - C:\Program Files\Norton Internet Security\Norton AntiVirus\DefUDply.dll
Wed Jun 25 10:52:30 2008 : AUTHORIZATION SUCCESSFUL: VIRSCAN.zip is successfully authorized for deployment.
Wed Jun 25 10:52:30 2008 : DEPLOY PATH SUCCESS: VIRSCAN.zip will be deployed at location C:\PROGRA~2\Symantec\DEFINI~1\VIRUSD~1\tmp6428.tmp
Wed Jun 25 10:52:30 2008 : AUTH SYMSIGNED BEGIN: Started.
Wed Jun 25 10:52:30 2008 : AUTH SYMSIGNED CLASS3 BEGIN: Entering CriticalSection Initialization .
Wed Jun 25 10:52:30 2008 : AUTH SYMSIGNED CLASS3: Succeeded find the class 3 ID, returning TRUE.
Wed Jun 25 10:52:30 2008 : AUTH SYMSIGNED END: Finished processing. Returns TRUE
Wed Jun 25 10:52:30 2008 : UNRAR LOAD SUCCESS: Successfully loaded the UNRAR DLL.
Wed Jun 25 10:52:30 2008 : UNRAR OPEN SUCCESS: Success opening RAR file VIRSCAN.zip
Wed Jun 25 10:52:37 2008 : UNRAR EXTRACT SUCCESS: Succesfully extracted VIRSCAN.zip to C:\PROGRA~2\Symantec\DEFINI~1\VIRUSD~1\tmp6428.tmp
Wed Jun 25 10:52:38 2008 : POST PROCESS SUCCESS: Successfully performed post processing for VIRSCAN.zip
Is that all I need to do? If it is then I think this issue has been solved (you can mark the thread solved).
Thanks a lot for the help!
Yes. Your product got the updates now. You can try running the liveupdate after couple of days. I would also recommend you to enable the "Automatic Liveupdate" feature from the settings.
Thanks
~srini