Tech support Arun was unable to fix my problem last night. We tried completely removing Norton 360 v. 21.0.2.1 and completely removing Firefox 24. Rebooting into safe mode even to wipe out temp files, etc. Then we reinstalled fresh copies of both. For some reason LiveUpdate will not download the latest version of the Firefox toolbar. No matter how many times I run LiveUpdate, reboot my computer, etc. I’m stuck with version 2014.5.0.67. Anybody know of a fix? I gave up waiting for the supervisor last night since it was literally 4 AM. Hope Symantec is looking into this…