Local Backup

[DonW_Bryant]

I have created 2 local backups but cannot activate them or even see info regarding them, need help with

1. What I’m backing up
2. Where is it going
   The old system before this upgrade was user friendly

[bjm]

@DonW_Bryant

I have created 2 local backups but cannot activate them or even see info regarding them, need help with

1. What I’m backing up
2. Where is it going

Norton 360 for Windows version #?
OS details?

is you local external drive plugged in & powered?
you may need to re-plug your local ext drive
are you finding No local backups created yet?
are you finding Local backups → Manage &or Restore?
are you Local backups → DAS or NAS?
are you finding Drive disconnected

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fwiw ~ my boiler plate

Norton LiveUpdate + Restart (not Shut down) machine

If your Norton is not working as expected and you’ve tried Troubleshooting → Reset to Default &or Repair Norton & clean re-install Norton 360…then…reach out to Norton support.
Note: Reset to Default resets Cloud Backup

Download and run the Norton 360 Remover tool for Windows here

Maybe, try Troubleshooting → Record a performance issue &or Enable/Send debug logs

May be best to Contact Norton Support

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Please review: Get started using Norton 360 v24+ Cloud Backup [here]

with external drive plugged in…call Cloud Backup

then call Local backups

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@DonW_Bryant

I have created 2 local backups but cannot activate them or even see info regarding them, need help with

1. What I’m backing up
2. Where is it going

Note: Local Backup offers Create new local backup up to 10 local backups

for example:
Do you find Manage
Did you click on Manage

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are you finding Re-authorization required? → Sign in

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We’re hoping Norton publishes and maintains an online, current, in-depth, indexed, searchable, illustrated/videos…Norton 360 v24+ User Guide

[bjm]

fwiw ~ as test: external SSD

for example:

Choose location → Test Restore folder

[bjm]

@DonW_Bryant

I have created 2 local backups but cannot activate them or even see info regarding them, need help with

1. What I’m backing up
2. Where is it going

1. you’re backing up items you chose to back up
2. your local DAS/NAS drive

Does Norton recognize your local drive?
Have you mapped your external drive to a drive letter? That is required for Norton Backup to find the drive.
Mapping a drive is just having Windows assign a drive letter to the drive instead of it just appearing as a device I Windows Explorer.
If Norton sees your external drive as a drive letter, it has been mapped.
(credit peterweb)

are you Signed In at Norton 360 Home?

are you finding Re-authorization required? → Sign in

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Do you find Manage?
Did you click on Manage?

Do you find Manage?
Did you click on Manage ?
Did you find your files?

Did you drill down?

Did you find Settings?

[bjm]

Maybe, think of Norton Cloud Backup as supplement to your primary/secondary backup solutions.

The 3-2-1 Backup Rule

1. You should have three copies of your data at all times — one original, and two backups.
2. Both backups should be on different storage mediums.
3. One backup should be stored offsite.

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fwiw ~
Hasleo Backup Suite Free here
Hasleo Backup Suite User Guide here
Haselo Software Forums here
Hasleo Backup Suite wilderssecurity.com discussion here
Haselo Backup Suite malwaretips.com discussion here

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We’re hoping Norton publishes and maintains an online, current, in-depth, indexed, searchable, illustrated/videos…Norton 360 v24+ User Guide