I have an iMac where I run Online Family Safety, and there is an issue which is causing grief several times a week. The issue is the following:
I have Norton Online Family set up to not allow logins after 11:00 PM or before 6:00 AM - but occasionally I need to log in during the blackout times. When I do so - I am able to log in to my iMac user - only to be automatically logged out after about 5 seconds with no prompt from Norton Online Family to extend the time. Once I am automatically logged out, the only thing left on the screen is the background image - no menu bar, no desktop icons, no dock. At this point the computer never recovers (I have let it sit all night before) and I am forced to hold the power button for 10 seconds to force a reboot.
This is not good and I would like to know if there is a fix for this.
Thanks in advance