Login Assistant

Hi. I always seem to have trouble when it comes to the login assistant. I use Firefox 16.02, but had trouble with version

15 as well. Alot of times when there's a page with a never-before form to fill out, I can't fill in the fields when the Identity vault or login vault whichever its called,  is OPEN. So I have to manually close it on toolbar in order to proceed filling in form. As well, there are many browsing pages that don't have user forms, actually no forms at all and Norton wants to fill out by way of toolbar window. As well as too many forms showing wrong info inside of them. From what I can tell, this Identity safe has gotten worse than the slightly older versions and don't know why this is. I don't see any other complaints quite like mine here and wonder if this is exceptual perhaps. Any ideas on this? Thanks for any help, much appreciated!

 

plb4333

 

Norton 360  20.1.1.2

Windows 7 64 bit

Firefox 16.02

 

 

Have just updated to version 20.2.0.19 from version 6 and have a problem with the Login Assistant; it's not automatically filling in my logins.

 

I used to click on Identity Safe and click the site and it would fill in the fields. When I click on Vault Open it brings up a box with my name and password. I have to click copy on my name and paste that in, then click show and copy on the password then paste that in. That's 7 clicks instead of 2 for each site. Am I doing something wrong? How can I get back the functionality I had before, or is this a new security feature? I'm using Firefox 17, by the way.

 

And why am I having to fill in those annoying reCAPTCHA messages in order to post here?!

im having the same problem ....already made a post about it .....chrome works fine just firefox 17

the fine fellows and women are aware of the problem theres a like check it out...http://community.norton.com/t5/Norton-Toolbar-Norton-Identity/Firefox-17-Support-for-Norton-Toolbar/m-p/853542/highlight/true#M6053

Hi. I always seem to have trouble when it comes to the login assistant. I use Firefox 16.02, but had trouble with version

15 as well. Alot of times when there's a page with a never-before form to fill out, I can't fill in the fields when the Identity vault or login vault whichever its called,  is OPEN. So I have to manually close it on toolbar in order to proceed filling in form. As well, there are many browsing pages that don't have user forms, actually no forms at all and Norton wants to fill out by way of toolbar window. As well as too many forms showing wrong info inside of them. From what I can tell, this Identity safe has gotten worse than the slightly older versions and don't know why this is. I don't see any other complaints quite like mine here and wonder if this is exceptual perhaps. Any ideas on this? Thanks for any help, much appreciated!

 

plb4333

 

Norton 360  20.1.1.2

Windows 7 64 bit

Firefox 16.02

 

 

Well, thanks for your help, just as a precaution I have backed up everything on the Win7 machine, that vault is still functional.

I am also glad I use lastpass also.

Hi,

I recently upgraded my computer to Win8. Everything went fine until I treid to login to my password vault, it keeps saying

"A network error is preventing access to your Nprton account. Please chack your computer's internet connectivity and try again."

I have an excellent connection and eveything else works, any ideas?